At Faryustech, we are committed to ensuring our customers are satisfied with our products and services. This Refund and Returns Policy outlines the conditions under which returns, refunds, and exchanges are accepted.

1. Eligibility for Returns

  • Timeframe: Items are eligible for return within 30 days of the purchase date.
  • Condition: To be eligible, the item must be unused, in the original packaging, and in the same condition that it was received.
  • Non-Returnable Items: Certain items are exempt from being returned, including:
    • Downloadable software products
    • Gift cards
    • Custom or personalized items

2. Refunds Process

  • Inspection: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
  • Approval: If approved, your refund will be processed, and We have Only Cash on delivery willbe applied to your payment method within 7-10 business days.
  • Partial Refunds: In certain situations, only partial refunds are granted (e.g., items not in their original condition, damaged, or missing parts for reasons not due to our error).

3. Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at [email protected] and we will provide instructions for your exchange process.

4. Return Shipping

  • Customer Responsibility: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Tracking: If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item without tracking confirmation.

5. Late or Missing Refunds

  • If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company, as it may take some time before your refund is officially posted.
  • If you have done all of this and still have not received your refund, please contact us at [email protected]

6. Contact Information

For more information about our Refund and Returns Policy, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected]